https://wiki.smarterpay.com/ 2026-07-13T11:06:03+00:00 https://wiki.smarterpay.com/ https://wiki.smarterpay.com/_media/wiki/logo.png text/html 2020-03-11T17:03:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/api?rev=1583946232&do=diff API This section is around the API portion of the SmarterPay Cloud product. ---------- Further reading: api index text/html 2026-06-30T08:44:47+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/clients?rev=1782809087&do=diff Select a Client Users that have access to more than one client, through invitation, can see the list of available clients on this page. Actions Available actions, subject to permissions, are: Action Description “Manage account text/html 2025-01-06T12:09:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/common?rev=1736165348&do=diff Common Areas common to all of SmarterPay Cloud ---------- Further Reading: common index text/html 2026-02-23T15:14:25+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/companionapps?rev=1771859665&do=diff Companion Apps companionapps index text/html 2024-05-02T10:17:42+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/glossary?rev=1714645062&do=diff Glossary of Terms EFGHIJKLNOPQSTVWXYZ A ADDACS Automated Direct Debit Amendment and Cancellation Service Late receipt of information about Direct Debit amendments and cancellations can be costly in terms of both time and money. ADDACS streamlines the process and ensures that you receive information on amendments and cancellations quickly - and with dramatically reduced risk of error. addacs index arucs index arudd index auddis index awacs index ddica index text/html 2026-06-29T13:31:55+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/guides?rev=1782739915&do=diff User Guides Submitting A File FAQs How can I send Direct Debit Instructions, Credits and Payments to BACS using SmarterPay Cloud? How to upload a file for Submission text/html 2026-07-02T11:22:54+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/manageaccount?rev=1782991374&do=diff Manage Account More details for each section can be found by either scrolling down the page or following the links. Portal If you only have access to one client then clicking on Portal will take you to the Portal Landing Page. If you have access to multiple clients then clicking will take you to the text/html 2026-07-01T15:33:07+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/mfa?rev=1782919987&do=diff Two-Factor Authentication Two-factor authentication (2FA) is an electronic authentication method in which a user is granted access to a website, or application, only after successfully presenting two pieces of evidence (or factors) to an authentication mechanism. A good example of two-factor authentication is the withdrawing of money from an ATM - only the correct combination of a bank card and a PIN allows the transaction to be carried out. text/html 2020-06-11T16:37:56+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/portal?rev=1591893476&do=diff Portal This section is around the Portal portion of the SmarterPay Cloud product. ---------- Further reading: portal index text/html 2026-07-08T09:44:03+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/releases?rev=1783503843&do=diff Release Notes SmarterPay Cloud is continuously being developed and patched. Release notes shown in this section highlight the major additions, or changes, that would be of interest to our customers. ---------- 12th July 2026 (UAT: 29th June 2026) text/html 2024-11-05T11:36:02+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/services?rev=1730806562&do=diff SmarterPay Cloud Services This section will give details on notable SmarterPay Cloud Services. ---------- Customer Signup SmarterPay Secure Sign Up Credit and Payment processing SFTP File Submission Service Bacs Rejection Processing Service DD Set To Successful Service Integrations SmarterPay for Salesforce text/html 2025-10-07T10:51:17+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/settings?rev=1759834277&do=diff Settings This section is around the Settings portion of the SmarterPay Cloud product. ---------- Further reading: settings index text/html 2026-06-30T08:15:12+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/sidebar?rev=1782807312&do=diff SmarterPay Cloud Release Notes User Guides & FAQs SmarterPay Cloud Services Portal Getting Started Security Payment Setup Wizard Ecommerce Wizard Main Pages overview   Overview customers   Customers accounts   Accounts mandates   Mandates payments   Direct Debits confirmationofpayee   Confirmation Of Payee cardpayments   Card Payments scheduledpayments   Scheduled Direct Debits scheduledcardpayments   Scheduled Card Payments credits   Credits submission   Submissions fileupl… text/html 2024-05-02T08:26:12+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/start?rev=1714638372&do=diff SmarterPay Cloud This section of the WIKI gives details around the SmarterPay Cloud product. Please use the menu to navigate the product documentation. If you have questions or issues with SmarterPay Cloud please contact Client Services, either by telephone on +44 (0)1482 240886, or by email at text/html 2024-08-19T14:34:48+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/webhookapi?rev=1724078088&do=diff Webhooks Webhooks notify you of new events (e.g., when the bank informs us that one of your payments has failed). If an event occurs to a bank_account, mandate or payment in SmarterPay Cloud, a webhook will be sent to every enabled webhook endpoint as a POST request.webhookapi index text/html 2024-10-17T14:03:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.smarterpay.com/smarterpaycloud/webhooks?rev=1729173804&do=diff System Webhooks This page, and it's links, details the Structure, and gives samples of, the Webhooks that SmarterPay Cloud can send out. SmarterPay Webhooks are only available over HTTPS. Note: SmarterPay cannot guarantee that the order events, or webhooks, are generated in is the order in which they will be sent. Please bear this in mind when you design your handling process.