ARUCS 5 - Account number is not recognised at the receiving bank

Reason

Account number is not recognised at the receiving bank

Actions

Please see the settings in the custom profile for actions.
Please see the Webhook Subscription for which Webhooks will be sent out for the customised actions.

Object Action Webhook Subscription Criteria
Credit - Submitted The Credit that triggered the Rejection will be failed. “DDMS Service” “Edit” on the Credit object.
Bank Account If the Bank Account has not already been disabled, it will be disabled. “DDMS Service” “Edit” on the Bank Account object.
Credit - Pending Any unsubmitted Credits related to the Bank Account will be cancelled. “DDMS Service” “Edit” on the Credit object.

Any other mandates connected to the bank account will receive their own ADDACS, AUDDIS or ARUDD report and are therefore updated independently.


System Webhooks

Credit

V1

Credit Webhook - Structure

The fields that have been updated for this webhook are:

Submitted Credit that triggered the Rejection
Field Sample Value
description credit failed
status failed
bacs_reason_code ARUCS5
bacs_description account number not recognised
bacs_reference XYZ0012345-0012345
bacs_filename Arucs020419111111.xml
Future Pending Credits
Field Sample Value
description credit cancelled
status cancelled
bacs_reason_code ARUCS5
bacs_description account number not recognised
bacs_reference XYZ0012345-0012345
bacs_filename Arucs020419111111.xml 
{
 "events":
 [
  {
    "id" : {EVENTID} ,
    "created_at" : {CREATEDDATE},
    "resource_type": {RESOURCETYPE},
    "event_source" : {EVENTSOURCE},
    "reference" : {REFERENCE},
    "status" : {STATUS},
    "description" : {DESCRIPTION},
    "bacs_reason_code" : {BACSCODE},
    "bacs_description" : {BACSDESCRIPTION},
    "bacs_reference" : {BACSREFERENCE},
    "bacs_filename" : {BACSFILENAME},
    "custom_reference" : {CUSTOMREFERENCE}
  }
 ]
}


V2

Credit Event - Structure

The fields that have been updated for this webhook are:

Submitted Credit that triggered the Rejection
Field Sample Value
event_type “credit.update”
event_source “DDMS service”
status “failed”
bacs_reason_code “ARUCS5”
bacs_description “account number not recognised”
bacs_reference “XYZ0012345-0012345”
bacs_filename “Addacs020419111111”
Future Pending Credits
Field Sample Value
event_type “credit.update”
event_source “DDMS service”
status “cancelled”
bacs_reason_code “ARUCS5”
bacs_description “account number not recognised”
bacs_reference “XYZ0012345-0012345”
bacs_filename “Addacs020419111111” 
{
   "id":{VALUE},
   "idempotency_key":{VALUE},
   "sent_at":{VALUE},
   "client": {
        "id":{VALUE}
    },
   "events":[
      {
         "id":{VALUE},
         "event_id":{VALUE},
         "legacy_id":{VALUE},
         "amount":{VALUE},
         "credit_date":{VALUE},
         "created_at":{VALUE},
         "status":{VALUE},
         "edited_by_id":{VALUE},
         "submission_reference":{VALUE},
         "edited_at":{VALUE},
         "description":{VALUE},
         "custom_reference":{VALUE},
         "event_type":{VALUE},
         "event_source":{VALUE},
         "overriding_name":{VALUE},
         "default_narrative":{VALUE},
         "rti":{VALUE},
         "bacs_reason_code":{VALUE},
         "bacs_description":{VALUE},
         "bacs_reference":{VALUE},
         "bacs_filename":{VALUE},
         "metadata":{VALUE},
         "created_by":{
             "id":{VALUE}
         },
         "edited_by":{
             "id":{VALUE}
         },  
         "customer_account":{
             "id":{VALUE},
             "legacy_id":{VALUE}
         },
         "bank_account":{
             "id":{VALUE},
             "legacy_id":{VALUE},
             "account_name": {VALUE},
             "account_number": {VALUE},
             "sort_code": {VALUE},
             "bank_name": {VALUE}
         },         
         "mandate":{
             "id":{VALUE},
             "auddis":{VALUE}
         },  
         "originating_bank_account":{
             "id":{VALUE},
             "legacy_id":{VALUE},
             "account_name":{VALUE},
             "account_number":{VALUE},
             "sort_code":{VALUE}
         },
         "service_user_number":{
             "id":{VALUE},
             "sun_name":{VALUE},
             "sun_number":{VALUE}
         },
         "client":{
             "id":{VALUE}
         } 
  
      }
   ]
}

Note: Property display order for documentation purposes, actual order may vary.

Bank Account

V1

Bank Account Webhook - Structure

The fields that have been updated for this webhook are:

Field Sample Value
description bank account disabled
enabled false
bacs_reason_code ARUCS5
bacs_description account number not recognised
bacs_reference XYZ0012345-0012345
bacs_filename Arucss020419111111.xml 
{
 "events":
 [
  {
    "id" : {EVENTID},  
    "bank_account" : {BANKACCOUNT},  
    "created_at" : {CREATEDDATE}, 
    "resource_type": {BANKACCOUNT},
    "description" : {DESCRIPTION},  
    "event_source": {EVENTSOURCE},
    "account_number" : {ACCOUNTNUMBER},  
    "sort_code" : {SORTCODE},  
    "account_name" : {ACCOUNTNAME},  
    "currency" : {CURRENCY},  
    "enabled" : {ENABLED},  
    "bank_name" : {BANKNAME},  
    "customer_account" : {CUSTOMERACCOUNT},  
    "bacs_reason_code" : {BACSCODE},  
    "bacs_description" : {BACSDESCRIPTION},  
    "bacs_reference" : {BACSREFERENCE},  
    "bacs_filename" : {BACSFILENAME},  
    "custom_reference" : {CUSTOMREFERENCE}
  }
 ]
}


V2

Bank Account Event - Structure

The fields that have been updated for this webhook are:

Field Sample Value
event_type “bank_account.update”
event_source “DDMS service”
enabled false
bacs_reason_code “ARUCS5”
bacs_description “account number not recognised”
bacs_reference “XYZ0012345-0012345”
bacs_filename “Arucss020419111111.xml” 
{
   "client":{ 
      "id":{VALUE} 
   },
   "id":{VALUE},
   "idempotency_key":{VALUE},
   "sent_at":{VALUE},
   "events":[
      {
	 "account_name":{VALUE},
         "account_number":{VALUE},
	 "bacs_description":{VALUE},
	 "bacs_reason_code":{VALUE},         
         "bacs_reference":{VALUE},
         "bacs_filename":{VALUE},
	 "bank_name":{VALUE}, 
         "client":{
            "id":{VALUE}
         },        
         "created_at":{VALUE},
         "created_by":{
            "id":{VALUE}
         },
	 "custom_reference":{VALUE},   
         "customer_account":{
            "id":{VALUE},
            "legacy_id":{VALUE}
         },
         "edited_at":{VALUE},
	 "edited_by":{
            "id":{VALUE}
         },
         "enabled":{VALUE},
	 "event_source":{VALUE},
         "event_type":{VALUE},
         "id":{VALUE},
         "event_id":{VALUE},
         "legacy_id":{VALUE},
         "currency_code":{VALUE},
         "sort_code":{VALUE},
         "metadata":{VALUE},
         "debits_allowed":{VALUE},
         "credits_allowed":{VALUE},
         "Modulus_Check":{
            "AccountNumber":{VALUE},
            "AccountCodeOK":{VALUE},
            "BankName":{VALUE},
            "BranchAddress1":{VALUE},
            "BranchAddress2":{VALUE},
            "BranchAddress3":{VALUE},
            "BranchAddress4":{VALUE},
	    "BranchAddressTown":{VALUE},
            "BranchAddressPostCode":{VALUE},
	    "BranchTitle":{VALUE},
	    "CreditsAllowedOK":{VALUE}
            "DirectDebitsOK":{VALUE},
            "DirectDebitInstructionOK":{VALUE},
	    "SortCode":{VALUE},
            "SortCodeOK":{VALUE},
            "TelephoneNumber":{VALUE},
         }
      }
   ]
}

Note: Property display order for documentation purposes, actual order may vary.