Service user name is blank
Please see the settings in the custom profile for actions.
Please see the Webhook Subscription for which Webhooks will be sent out for the customised actions.
| Object | Action | Webhook Subscription Criteria |
|---|---|---|
| Mandate | The Mandate will be cancelled. | “DDMS Service” “Edit” on the Mandate object. |
| Payment - Pending | Any unsubmitted Payments related to the Mandate will be cancelled. | “DDMS Service” “Edit” on the Payment object. |
| Recurrence Schedule | Any Recurrence Schedules related to the Mandate will be disabled. | “DDMS Service” “Edit” on Scheduled Payment object. |
The fields that have been updated for this webhook are:
| Field | Sample Value |
|---|---|
| description | mandate is no longer available for collections |
| status | cancelled by payer |
| bacs_reason_code | AUDDISQ |
| bacs_description | service username is blank |
| bacs_reference | XYZ0012345-0012345 |
| bacs_filename | Auddis020419111111.xml |
{
"events":
[
{
"id" : {EVENTID},
"created_at" : {CREATEDDATE},
"resource_type": {RESOURCETYPE},
"event_source" : {EVENTSOURCE},
"customer_account" : {CUSTOMERACCOUNT},
"AUDDIS" : {AUDDIS},
"status" : {STATUS},
"description" : {DESCRIPTION},
"bacs_reason_code" : {BACSCODE},
"bacs_description" : {BACSDESCRIPTION},
"bacs_reference" : {BACSREFERENCE},
"bacs_filename" : {BACSFILENAME},
"reference": {REFERENCE}
}
]
}
The fields that have been updated for this webhook are:
| Field | Sample Value |
|---|---|
| event_type | “mandate.update” |
| event_source | “DDMS service” |
| status | “cancelled by payer” |
| bacs_reason_code | “AUDDISQ” |
| bacs_description | “service username is blank” |
| bacs_reference | “XYZ0012345-0012345” |
| bacs_filename | “Auddis020419111111.xml” |
{
"id":{VALUE},
"idempotency_key":{VALUE},
"sent_at":{VALUE},
"client":
{
"id":{VALUE}
},
"events":[
{
"id":{VALUE},
"event_id":{VALUE},
"reference":{VALUE},
"created_at":{VALUE},
"edited_at":{VALUE},
"status":{VALUE},
"i_am_the_only_account_holder":{VALUE},
"bacs_reason_code":{VALUE},
"bacs_description":{VALUE},
"event_type":{VALUE},
"event_source":{VALUE},
"bacs_reference":{VALUE},
"bacs_filename":{VALUE},
"metadata":{VALUE},
"created_by":{
"id":{VALUE}
},
"edited_by":{
"id":{VALUE}
},
"customer_account":{
"id":{VALUE},
"legacy_id":{VALUE}
},
"bank_account":{
"id":{VALUE},
"legacy_id":{VALUE},
"account_name":{VALUE},
"account_number":{VALUE},
"sort_code":{VALUE},
"bank_name":{VALUE}
},
"originating_bank_account":{
"id":{VALUE},
"legacy_id":{VALUE}
"account_name":{VALUE},
"account_number":{VALUE},
"sort_code":{VALUE}
},
"service_user_number":{
"id":{VALUE},
"sun_name":{VALUE},
"sun_number":{VALUE},
},
"client":{
"id":{VALUE}
},
"account_validation": [
{
"id": {VALUE},
"account_name_match": {VALUE},
"validation_performed": {VALUE},
"validation_link": {VALUE},
"created_at": {VALUE},
"edited_at": {VALUE}
}
]
}
]
}
Note: Property display order for documentation purposes, actual order may vary.
The fields that have been updated for this webhook are:
| Field | Sample Value |
|---|---|
| description | payment cancelled |
| status | cancelled |
| bacs_reason_code | AUDDISQ |
| bacs_description | service username is blank |
| bacs_reference | 2022080301S102184102 |
| bacs_filename | Auddis020419111111.xml |
{
"events":
[
{
"id" : {EVENTID},
"created_at" : {CREATEDDATE},
"resource_type": {RESOURCETYPE},
"reference" : {REFERENCE},
"status" : {STATUS},
"description" : {DESCRIPTION},
"event_source": {EVENTSOURCE},
"bacs_reason_code" : {BACSCODE},
"bacs_description" : {BACSDESCRIPTION},
"collection_date": {COLLECTIONDATE},
"amount": {AMOUNT},
"debit_date": {DEBITDATE} ,
"bacs_reference" : {BACSREFERENCE},
"bacs_filename" : {BACSFILENAME},
"record_type" : {RECORDTYPE},
"custom_reference" : {CUSTOMREFERENCE},
"customer_account" : {CUSTOMERACCOUNT},
"card_id" : {CARDID},
"payment_type" : {PAYMENTTYPE},
"status_details" : {STATUSDETAILS},
"status_code" : {STATUSCODE},
"currency_code" : {CURRENCYCODE},
"internal_payment_description" : {INTERNALPAYMENTDESCRIPTION},
"gateway_payment_description" : {GATEWAYPAYMENTDESCRIPTION},
"authorisation_code" : {AUTHORISATIONCODE},
"transaction_id" : {TRANSACTIONID},
"order_id" : {ORDERID},
"charge_id" : {CHARGEID},
"metadata" : {METADATA},
"gateway_status" : {GATEWAYSTATUS},
"gateway_status_code" : {GATEWAYSTATUSCODE},
"gateway_status_details" : {GATEWAYSTATUSDETAILS},
"related_payment_id" : {RELATEDPAYMENTID},
"reference": {REFERENCE}
}
]
}
Direct Debit Payment Event - Structure
The fields that have been updated for this webhook are:
| Field | Sample Value |
|---|---|
| event_type | “payment.update” |
| event_source | “DDMS service” |
| status | “cancelled” |
| bacs_reason_code | “AUDDISQ” |
| bacs_description | “service username is blank” |
| bacs_reference | “XYZ0012345-0012345” |
| bacs_filename | “Auddis020419111111.xml” |
{
"id":{VALUE},
"idempotency_key":{VALUE},
"sent_at":{VALUE},
"client":{
"id":{VALUE}
},
"events":[
{
"id":{VALUE},
"legacy_id":{VALUE},
"created_at":{VALUE},
"collection_date":{VALUE},
"currency_code":{VALUE},
"amount":{VALUE},
"payment_type":{VALUE},
"status":{VALUE},
"edited_at":{VALUE},
"represented_collection_date":{VALUE},
"custom_reference":{VALUE},
"event_source":{VALUE},
"record_type":{VALUE},
"description":{VALUE},
"event_type":{VALUE},
"metadata":{VALUE},
"client":{
"id":{VALUE}
},
"created_by":{
"id":{VALUE}
},
"edited_by":{
"id":{VALUE}
},
"customer_account":{
"id":{VALUE},
"legacy_id":{VALUE}
},
"recurrence_schedule":{
"id":{VALUE},
"legacy_id":{VALUE}
},
"related_payment":{
"id":{VALUE},
"legacy_id":{VALUE}
},
"direct_debit":{
"bacs_reference":{VALUE},
"bacs_filename":{VALUE},
"bacs_reason_code":{VALUE},
"bacs_description":{VALUE},
"overriding_name":{VALUE},
"default_narrative":{VALUE},
"originating_bank_account":{
"id":{VALUE},
"legacy_id":{VALUE},
"account_name":{VALUE},
"account_number":{VALUE},
"sort_code":{VALUE}
},
"service_user_number":{
"id":{VALUE},
"sun_name":{VALUE},
"sun_number":{VALUE}
},
"mandate":{
"id":{VALUE},
"auddis":{VALUE}
}
},
"card_payment":{VALUE}
}
]
}
Note: Property display order for documentation purposes, actual order may vary.
Recurrence Schedule Webhook - Structure
The fields that have been updated for this webhook are:
| Field | Sample Value |
|---|---|
| description | recurrence schedule cancelled |
| status | inactive |
| bacs_reason_code | AUDDISQ |
| bacs_description | service username is blank |
| bacs_reference | XYZ0012345-0012345 |
| bacs_filename | Auddis020419111111.xml |
{
"events":
[
{
"id" : {EVENTID},
"created_at" : {CREATEDDATE},
"resource_type": {RESOURCETYPE},
"event_source" : {EVENTSOURCE},
"reference" : {REFERENCE},
"auddis" : {AUDDIS} ,
"status" : {STATUS},
"description" : {DESCRIPTION},
"bacs_reason_code" : {BACSCODE},
"bacs_description" : {BACSDESCRIPTION},
"bacs_reference" : {BACSREFERENCE},
"bacs_filename" : {BACSFILENAME}
}
]
}
Recurrence Schedule Event - Structure
The fields that have been updated for this webhook are:
| Field | Sample Value |
|---|---|
| event_type | “recurrence_schedule.update” |
| event_source | “DDMS service” |
| status | “inactive” |
| upcoming_payments | null |
| bacs_reason_code | “AUDDISQ” |
| bacs_description | “service username is blank” |
| bacs_reference | “XYZ0012345-0012345” |
| bacs_filename | “Auddis020419111111.xml” |
{
"id":{VALUE},
"idempotency_key":{VALUE},
"sent_at":{VALUE},
"client":{
"id":{VALUE}
},
"events":[
{
"amount":{VALUE},
"description":{VALUE},
"created_at":{VALUE},
"id":{VALUE},
"event_id":{VALUE},
"edited_at":{VALUE},
"legacy_id":{VALUE},
"status":{VALUE},
"start_date":{VALUE},
"end_date":{VALUE},
"collection_period":{VALUE},
"collection_stretch":{VALUE},
"collection_day":{VALUE},
"next_collection_date":{VALUE},
"first_collection_amount":{VALUE},
"bacs_reason_code":{VALUE},
"bacs_description":{VALUE},
"first_collection_date":{VALUE},
"custom_reference":{VALUE},
"event_source":{VALUE},
"bacs_reference":{VALUE},
"bacs_filename":{VALUE},
"record_type":{VALUE},
"installments":{VALUE},
"total_value":{VALUE},
"payment_type":{VALUE},
"event_type":{VALUE},
"metadata":{VALUE},
"upcoming_payments":[
{
"collection_date":{VALUE},
"amount":{VALUE}
},
{
"collection_date":{VALUE},
"amount":{VALUE}
}
],
"client":{
"id":{VALUE}
},
"customer_account":{
"id":{VALUE},
"legacy_id":{VALUE}
},
"card":{
"id":{VALUE},
"legacy_id":{VALUE}
},
"mandate":{
"id":{VALUE},
"auddis":{VALUE}
},
"bank_account":{
"id":{VALUE},
"legacy_id":{VALUE}
}
}
]
}
Note: Property display order for documentation purposes, actual order may vary.