The originating account is invalid and was substituted with the default main account details but the main account does not support the currency of the file (customer originated)
Please see the settings in the custom profile for actions.
Please see the Webhook Subscription for which Webhooks will be sent out for the customised actions.
For Payments and Credits (Transaction codes: 01,17,18,19,99) the following will be actioned:
Object | Action | Webhook Subscription Criteria |
---|---|---|
Bank Account | The Bank Account Will be disabled. | “DDMS Service” “Edit” on the Bank Account object. |
Mandate | The Mandate will be cancelled. | “DDMS Service” “Edit” on the Mandate object. |
Recurrence Schedule | Any Recurrence Schedules related to the Mandate will be disabled. | “DDMS Service” “Edit” on Scheduled Payment object. |
Payment - Submitted | The Payment that triggered the Input report will be failed. | “DDMS Service” “Edit” on the Payment object. |
Payment - Pending | Any unsubmitted Payments related to the Mandate will be cancelled. | “DDMS Service” “Edit” on the Payment object. |
Credit - Submitted | The Credit that triggered the Input report will be failed. | “DDMS Service” “Edit” on the Credit object. |
Credit - Pending | Any unsubmitted Credits related to the Bank Account will be cancelled. | “DDMS Service” “Edit” on the Credit object. |
For New Instructions and Cancellations (Transaction codes: 0N, 0C) the HIGHLIGHT process is followed.
Note: The exact number and type of Webhooks will depend on the record that triggered the input report and what is linked to it.
Bank Account Webhook - Structure
The fields that have been updated for this webhook are:
Field | Sample Value |
---|---|
description | bank account is disabled |
enabled | false |
bacs_reason_code | INPUTT |
bacs_description | Originator Account details are invalid |
bacs_reference | 2022080301S102184102 |
bacs_filename | ReftInput020822080046.xml |
{ "events": [ { "id" : {EVENTID}, "bank_account" : {BANKACCOUNT}, "created_at" : {CREATEDDATE}, "resource_type": {BANKACCOUNT}, "description" : {DESCRIPTION}, "event_source": {EVENTSOURCE}, "account_number" : {ACCOUNTNUMBER}, "sort_code" : {SORTCODE}, "account_name" : {ACCOUNTNAME}, "currency" : {CURRENCY}, "enabled" : {ENABLED}, "bank_name" : {BANKNAME}, "customer_account" : {CUSTOMERACCOUNT}, "bacs_reason_code" : {BACSCODE}, "bacs_description" : {BACSDESCRIPTION}, "bacs_reference" : {BACSREFERENCE}, "bacs_filename" : {BACSFILENAME}, "custom_reference" : {CUSTOMREFERENCE} } ] }
Bank Account Event - Structure
The fields that have been updated for this webhook are:
Field | Sample Value |
---|---|
event_type | “bank_account.update” |
event_source | “DDMS service” |
enabled | false |
bacs_reason_code | “INPUTT” |
bacs_description | “Originator Account details are invalid” |
bacs_reference | “2022080301S102184102” |
bacs_filename | “ReftInput020822080046.xml” |
{ "client":{ "id":{VALUE} }, "id":{VALUE}, "idempotency_key":{VALUE}, "sent_at":{VALUE}, "events":[ { "account_name":{VALUE}, "account_number":{VALUE}, "bacs_description":{VALUE}, "bacs_reason_code":{VALUE}, "bacs_reference":{VALUE}, "bacs_filename":{VALUE}, "bank_name":{VALUE}, "client":{ "id":{VALUE} }, "created_at":{VALUE}, "created_by":{ "id":{VALUE} }, "custom_reference":{VALUE}, "customer_account":{ "id":{VALUE}, "legacy_id":{VALUE} }, "edited_at":{VALUE}, "edited_by":{ "id":{VALUE} }, "enabled":{VALUE}, "event_source":{VALUE}, "event_type":{VALUE}, "id":{VALUE}, "event_id":{VALUE}, "legacy_id":{VALUE}, "currency_code":{VALUE}, "sort_code":{VALUE}, "metadata":{VALUE}, "debits_allowed":{VALUE}, "credits_allowed":{VALUE}, "Modulus_Check":{ "AccountNumber":{VALUE}, "AccountCodeOK":{VALUE}, "BankName":{VALUE}, "BranchAddress1":{VALUE}, "BranchAddress2":{VALUE}, "BranchAddress3":{VALUE}, "BranchAddress4":{VALUE}, "BranchAddressTown":{VALUE}, "BranchAddressPostCode":{VALUE}, "BranchTitle":{VALUE}, "CreditsAllowedOK":{VALUE} "DirectDebitsOK":{VALUE}, "DirectDebitInstructionOK":{VALUE}, "SortCode":{VALUE}, "SortCodeOK":{VALUE}, "TelephoneNumber":{VALUE}, } } ] }
Note: Property display order for documentation purposes, actual order may vary.
The fields that have been updated for this webhook are:
Field | Sample Value |
---|---|
description | mandate is no longer available for collections |
status | cancelled by payer |
bacs_reason_code | INPUTT |
bacs_description | Originator Account details are invalid |
bacs_reference | 2022080301S102184102 |
bacs_filename | ReftInput020822080046.xml |
{ "events": [ { "id" : {EVENTID}, "created_at" : {CREATEDDATE}, "resource_type": {RESOURCETYPE}, "event_source" : {EVENTSOURCE}, "customer_account" : {CUSTOMERACCOUNT}, "AUDDIS" : {AUDDIS}, "status" : {STATUS}, "description" : {DESCRIPTION}, "bacs_reason_code" : {BACSCODE}, "bacs_description" : {BACSDESCRIPTION}, "bacs_reference" : {BACSREFERENCE}, "bacs_filename" : {BACSFILENAME}, "reference": {REFERENCE} } ] }
The fields that have been updated for this webhook are:
Field | Sample Value |
---|---|
event_type | “mandate.update” |
event_source | “DDMS service” |
status | “cancelled by payer” |
bacs_reason_code | “INPUTT” |
bacs_description | “Originator Account details are invalid” |
bacs_reference | “XYZ0012345-0012345” |
bacs_filename | “ReftInput020822080046.xml” |
{ "id":{VALUE}, "idempotency_key":{VALUE}, "sent_at":{VALUE}, "client": { "id":{VALUE} }, "events":[ { "id":{VALUE}, "event_id":{VALUE}, "reference":{VALUE}, "created_at":{VALUE}, "edited_at":{VALUE}, "status":{VALUE}, "i_am_the_only_account_holder":{VALUE}, "bacs_reason_code":{VALUE}, "bacs_description":{VALUE}, "event_type":{VALUE}, "event_source":{VALUE}, "bacs_reference":{VALUE}, "bacs_filename":{VALUE}, "metadata":{VALUE}, "created_by":{ "id":{VALUE} }, "edited_by":{ "id":{VALUE} }, "customer_account":{ "id":{VALUE}, "legacy_id":{VALUE} }, "bank_account":{ "id":{VALUE}, "legacy_id":{VALUE}, "account_name":{VALUE}, "account_number":{VALUE}, "sort_code":{VALUE}, "bank_name":{VALUE} }, "originating_bank_account":{ "id":{VALUE}, "legacy_id":{VALUE} "account_name":{VALUE}, "account_number":{VALUE}, "sort_code":{VALUE} }, "service_user_number":{ "id":{VALUE}, "sun_name":{VALUE}, "sun_number":{VALUE}, }, "client":{ "id":{VALUE} }, "account_validation": [ { "id": {VALUE}, "account_name_match": {VALUE}, "validation_performed": {VALUE}, "validation_link": {VALUE}, "created_at": {VALUE}, "edited_at": {VALUE} } ] } ] }
Note: Property display order for documentation purposes, actual order may vary.
Recurrence Schedule Webhook - Structure
The fields that have been updated for this webhook are:
Field | Sample Value |
---|---|
description | recurrence schedule cancelled |
status | inactive |
bacs_reason_code | INPUTT |
bacs_description | Originator Account details are invalid |
bacs_reference | 2022080301S102184102 |
bacs_filename | ReftInput020822080046.xml |
{ "events": [ { "id" : {EVENTID}, "created_at" : {CREATEDDATE}, "resource_type": {RESOURCETYPE}, "event_source" : {EVENTSOURCE}, "reference" : {REFERENCE}, "auddis" : {AUDDIS} , "status" : {STATUS}, "description" : {DESCRIPTION}, "bacs_reason_code" : {BACSCODE}, "bacs_description" : {BACSDESCRIPTION}, "bacs_reference" : {BACSREFERENCE}, "bacs_filename" : {BACSFILENAME} } ] }
Recurrence Schedule Event - Structure
The fields that have been updated for this webhook are:
Field | Sample Value |
---|---|
event_type | “recurrence_schedule.update” |
event_source | “DDMS service” |
status | “inactive” |
upcoming_payments | null |
bacs_reason_code | “INPUTT” |
bacs_description | “Originator Account details are invalid” |
bacs_reference | “XYZ0012345-0012345” |
bacs_filename | “ReftInput020822080046.xml” |
{ "id":{VALUE}, "idempotency_key":{VALUE}, "sent_at":{VALUE}, "client":{ "id":{VALUE} }, "events":[ { "amount":{VALUE}, "description":{VALUE}, "created_at":{VALUE}, "id":{VALUE}, "event_id":{VALUE}, "edited_at":{VALUE}, "legacy_id":{VALUE}, "status":{VALUE}, "start_date":{VALUE}, "end_date":{VALUE}, "collection_period":{VALUE}, "collection_stretch":{VALUE}, "collection_day":{VALUE}, "next_collection_date":{VALUE}, "first_collection_amount":{VALUE}, "bacs_reason_code":{VALUE}, "bacs_description":{VALUE}, "first_collection_date":{VALUE}, "custom_reference":{VALUE}, "event_source":{VALUE}, "bacs_reference":{VALUE}, "bacs_filename":{VALUE}, "record_type":{VALUE}, "installments":{VALUE}, "total_value":{VALUE}, "payment_type":{VALUE}, "event_type":{VALUE}, "metadata":{VALUE}, "upcoming_payments":[ { "collection_date":{VALUE}, "amount":{VALUE} }, { "collection_date":{VALUE}, "amount":{VALUE} } ], "client":{ "id":{VALUE} }, "customer_account":{ "id":{VALUE}, "legacy_id":{VALUE} }, "card":{ "id":{VALUE}, "legacy_id":{VALUE} }, "mandate":{ "id":{VALUE}, "auddis":{VALUE} }, "bank_account":{ "id":{VALUE}, "legacy_id":{VALUE} } } ] }
Note: Property display order for documentation purposes, actual order may vary.
The fields that have been updated for this webhook are:
Field | Sample Value |
---|---|
description | payment failed |
status | failed |
bacs_reason_code | INPUTT |
bacs_description | Originator Account details are invalid |
bacs_reference | 2022080301S102184102 |
bacs_filename | ReftInput020822080046.xml |
Field | Sample Value |
---|---|
description | payment cancelled |
status | cancelled |
bacs_reason_code | INPUTT |
bacs_description | Originator Account details are invalid |
bacs_reference | 2022080301S102184102 |
bacs_filename | ReftInput020822080046.xml |
{ "events": [ { "id" : {EVENTID}, "created_at" : {CREATEDDATE}, "resource_type": {RESOURCETYPE}, "reference" : {REFERENCE}, "status" : {STATUS}, "description" : {DESCRIPTION}, "event_source": {EVENTSOURCE}, "bacs_reason_code" : {BACSCODE}, "bacs_description" : {BACSDESCRIPTION}, "collection_date": {COLLECTIONDATE}, "amount": {AMOUNT}, "debit_date": {DEBITDATE} , "bacs_reference" : {BACSREFERENCE}, "bacs_filename" : {BACSFILENAME}, "record_type" : {RECORDTYPE}, "custom_reference" : {CUSTOMREFERENCE}, "customer_account" : {CUSTOMERACCOUNT}, "card_id" : {CARDID}, "payment_type" : {PAYMENTTYPE}, "status_details" : {STATUSDETAILS}, "status_code" : {STATUSCODE}, "currency_code" : {CURRENCYCODE}, "internal_payment_description" : {INTERNALPAYMENTDESCRIPTION}, "gateway_payment_description" : {GATEWAYPAYMENTDESCRIPTION}, "authorisation_code" : {AUTHORISATIONCODE}, "transaction_id" : {TRANSACTIONID}, "order_id" : {ORDERID}, "charge_id" : {CHARGEID}, "metadata" : {METADATA}, "gateway_status" : {GATEWAYSTATUS}, "gateway_status_code" : {GATEWAYSTATUSCODE}, "gateway_status_details" : {GATEWAYSTATUSDETAILS}, "related_payment_id" : {RELATEDPAYMENTID}, "reference": {REFERENCE} } ] }
Direct Debit Payment Event - Structure
The fields that have been updated for this webhook are:
Field | Sample Value |
---|---|
event_type | “payment.update” |
event_source | “DDMS service” |
status | “failed” |
bacs_reason_code | “INPUTT” |
bacs_description | “Originator Account details are invalid” |
bacs_reference | “XYZ0012345-0012345” |
bacs_filename | “ReftInput020822080046.xml” |
Field | Sample Value |
---|---|
event_type | “payment.update” |
event_source | “DDMS service” |
status | “cancelled” |
bacs_reason_code | “INPUTT” |
bacs_description | “Originator Account details are invalid” |
bacs_reference | “XYZ0012345-0012345” |
bacs_filename | “ReftInput020822080046.xml” |
{ "id":{VALUE}, "idempotency_key":{VALUE}, "sent_at":{VALUE}, "client":{ "id":{VALUE} }, "events":[ { "id":{VALUE}, "legacy_id":{VALUE}, "created_at":{VALUE}, "collection_date":{VALUE}, "currency_code":{VALUE}, "amount":{VALUE}, "payment_type":{VALUE}, "status":{VALUE}, "edited_at":{VALUE}, "represented_collection_date":{VALUE}, "custom_reference":{VALUE}, "event_source":{VALUE}, "record_type":{VALUE}, "description":{VALUE}, "event_type":{VALUE}, "metadata":{VALUE}, "client":{ "id":{VALUE} }, "created_by":{ "id":{VALUE} }, "edited_by":{ "id":{VALUE} }, "customer_account":{ "id":{VALUE}, "legacy_id":{VALUE} }, "recurrence_schedule":{ "id":{VALUE}, "legacy_id":{VALUE} }, "related_payment":{ "id":{VALUE}, "legacy_id":{VALUE} }, "direct_debit":{ "bacs_reference":{VALUE}, "bacs_filename":{VALUE}, "bacs_reason_code":{VALUE}, "bacs_description":{VALUE}, "overriding_name":{VALUE}, "default_narrative":{VALUE}, "originating_bank_account":{ "id":{VALUE}, "legacy_id":{VALUE}, "account_name":{VALUE}, "account_number":{VALUE}, "sort_code":{VALUE} }, "service_user_number":{ "id":{VALUE}, "sun_name":{VALUE}, "sun_number":{VALUE} }, "mandate":{ "id":{VALUE}, "auddis":{VALUE} } }, "card_payment":{VALUE} } ] }
Note: Property display order for documentation purposes, actual order may vary.
The fields that have been updated for this webhook are:
Field | Sample Value |
---|---|
description | credit failed |
status | failed |
bacs_reason_code | INPUTT |
bacs_description | Originator Account details are invalid |
bacs_reference | 2022080301S102184102 |
bacs_filename | ReftInput020822080046.xml |
Field | Sample Value |
---|---|
description | credit cancelled |
status | cancelled |
bacs_reason_code | INPUTT |
bacs_description | Originator Account details are invalid |
bacs_reference | 2022080301S102184102 |
bacs_filename | ReftInput020822080046.xml |
{ "events": [ { "id" : {EVENTID} , "created_at" : {CREATEDDATE}, "resource_type": {RESOURCETYPE}, "event_source" : {EVENTSOURCE}, "reference" : {REFERENCE}, "status" : {STATUS}, "description" : {DESCRIPTION}, "bacs_reason_code" : {BACSCODE}, "bacs_description" : {BACSDESCRIPTION}, "bacs_reference" : {BACSREFERENCE}, "bacs_filename" : {BACSFILENAME}, "custom_reference" : {CUSTOMREFERENCE} } ] }
The fields that have been updated for this webhook are:
Field | Sample Value |
---|---|
event_type | “credit.update” |
event_source | “DDMS service” |
status | “failed” |
bacs_reason_code | “INPUTT” |
bacs_description | “Originator Account details are invalid” |
bacs_reference | “XYZ0012345-0012345” |
bacs_filename | “Addacs020419111111” |
Field | Sample Value |
---|---|
event_type | “credit.update” |
event_source | “DDMS service” |
status | “cancelled” |
bacs_reason_code | “INPUTT” |
bacs_description | “Originator Account details are invalid” |
bacs_reference | “XYZ0012345-0012345” |
bacs_filename | “Addacs020419111111” |
{ "id":{VALUE}, "idempotency_key":{VALUE}, "sent_at":{VALUE}, "client": { "id":{VALUE} }, "events":[ { "id":{VALUE}, "event_id":{VALUE}, "legacy_id":{VALUE}, "amount":{VALUE}, "credit_date":{VALUE}, "created_at":{VALUE}, "status":{VALUE}, "edited_by_id":{VALUE}, "submission_reference":{VALUE}, "edited_at":{VALUE}, "description":{VALUE}, "custom_reference":{VALUE}, "event_type":{VALUE}, "event_source":{VALUE}, "overriding_name":{VALUE}, "default_narrative":{VALUE}, "rti":{VALUE}, "bacs_reason_code":{VALUE}, "bacs_description":{VALUE}, "bacs_reference":{VALUE}, "bacs_filename":{VALUE}, "metadata":{VALUE}, "created_by":{ "id":{VALUE} }, "edited_by":{ "id":{VALUE} }, "customer_account":{ "id":{VALUE}, "legacy_id":{VALUE} }, "bank_account":{ "id":{VALUE}, "legacy_id":{VALUE}, "account_name": {VALUE}, "account_number": {VALUE}, "sort_code": {VALUE}, "bank_name": {VALUE} }, "mandate":{ "id":{VALUE}, "auddis":{VALUE} }, "originating_bank_account":{ "id":{VALUE}, "legacy_id":{VALUE}, "account_name":{VALUE}, "account_number":{VALUE}, "sort_code":{VALUE} }, "service_user_number":{ "id":{VALUE}, "sun_name":{VALUE}, "sun_number":{VALUE} }, "client":{ "id":{VALUE} } } ] }
Note: Property display order for documentation purposes, actual order may vary.