INPUT U - Unpaid Direct Debit reference was in error (bank originated)

Reason

Unpaid Direct Debit reference was in error (bank originated)

Actions

Custom Rejection Profile:

Please see the settings in the custom profile for actions.
Please see the Webhook Subscription for which Webhooks will be sent out for the customised actions.

SmarterPay Cloud default Rejection Profile:

Object	Action	Webhook Subscription Criteria
Bank Account	The Bank Account Will be disabled.	“DDMS Service” “Edit” on the Bank Account object.
Mandate	The Mandate will be cancelled.	“DDMS Service” “Edit” on the Mandate object.
Recurrence Schedule	Any Recurrence Schedules related to the Mandate will be disabled.	“DDMS Service” “Edit” on Scheduled Payment object.
Payment - Submitted	The Payment that triggered the Input report will be failed.	“DDMS Service” “Edit” on the Payment object.
Payment - Pending	Any unsubmitted Payments related to the Mandate will be cancelled.	“DDMS Service” “Edit” on the Payment object.
Credit - Submitted	The Credit that triggered the Input report will be failed.	“DDMS Service” “Edit” on the Credit object.
Credit - Pending	Any unsubmitted Credits related to the Bank Account will be cancelled.	“DDMS Service” “Edit” on the Credit object.

Note: The exact number and type of Webhooks will depend on the record that triggered the input report and what is linked to it.

System Webhooks

Bank Account

V1

Bank Account Webhook - Structure

The fields that have been updated for this webhook are:

Field	Sample Value
description	bank account is disabled
enabled	false
bacs_reason_code	INPUTU
bacs_description	unpaid Direct Debit reference was in error
bacs_reference	2022080301S102184102
bacs_filename	ReftInput020822080046.xml

{
 "events":
 [
  {
    "id" : {EVENTID},  
    "bank_account" : {BANKACCOUNT},  
    "created_at" : {CREATEDDATE}, 
    "resource_type": {BANKACCOUNT},
    "description" : {DESCRIPTION},  
    "event_source": {EVENTSOURCE},
    "account_number" : {ACCOUNTNUMBER},  
    "sort_code" : {SORTCODE},  
    "account_name" : {ACCOUNTNAME},  
    "currency" : {CURRENCY},  
    "enabled" : {ENABLED},  
    "bank_name" : {BANKNAME},  
    "customer_account" : {CUSTOMERACCOUNT},  
    "bacs_reason_code" : {BACSCODE},  
    "bacs_description" : {BACSDESCRIPTION},  
    "bacs_reference" : {BACSREFERENCE},  
    "bacs_filename" : {BACSFILENAME},  
    "custom_reference" : {CUSTOMREFERENCE}
  }
 ]
}

V2

Bank Account Event - Structure

The fields that have been updated for this webhook are:

Field	Sample Value
event_type	“bank_account.update”
event_source	“DDMS service”
enabled	false
bacs_reason_code	“INPUTU”
bacs_description	“unpaid Direct Debit reference was in error”
bacs_reference	“2022080301S102184102”
bacs_filename	“ReftInput020822080046.xml”

{
   "client":{ 
      "id":{VALUE} 
   },
   "id":{VALUE},
   "idempotency_key":{VALUE},
   "sent_at":{VALUE},
   "events":[
      {
	 "account_name":{VALUE},
         "account_number":{VALUE},
	 "bacs_description":{VALUE},
	 "bacs_reason_code":{VALUE},         
         "bacs_reference":{VALUE},
         "bacs_filename":{VALUE},
	 "bank_name":{VALUE}, 
         "client":{
            "id":{VALUE}
         },        
         "created_at":{VALUE},
         "created_by":{
            "id":{VALUE}
         },
	 "custom_reference":{VALUE},   
         "customer_account":{
            "id":{VALUE},
            "legacy_id":{VALUE}
         },
         "edited_at":{VALUE},
	 "edited_by":{
            "id":{VALUE}
         },
         "enabled":{VALUE},
	 "event_source":{VALUE},
         "event_type":{VALUE},
         "id":{VALUE},
         "event_id":{VALUE},
         "legacy_id":{VALUE},
         "currency_code":{VALUE},
         "sort_code":{VALUE},
         "metadata":{VALUE},
         "debits_allowed":{VALUE},
         "credits_allowed":{VALUE},
         "Modulus_Check":{
            "AccountNumber":{VALUE},
            "AccountCodeOK":{VALUE},
            "BankName":{VALUE},
            "BranchAddress1":{VALUE},
            "BranchAddress2":{VALUE},
            "BranchAddress3":{VALUE},
            "BranchAddress4":{VALUE},
	    "BranchAddressTown":{VALUE},
            "BranchAddressPostCode":{VALUE},
	    "BranchTitle":{VALUE},
	    "CreditsAllowedOK":{VALUE}
            "DirectDebitsOK":{VALUE},
            "DirectDebitInstructionOK":{VALUE},
	    "SortCode":{VALUE},
            "SortCodeOK":{VALUE},
            "TelephoneNumber":{VALUE},
         }
      }
   ]
}

Note: Property display order for documentation purposes, actual order may vary.

Mandate

V1

Mandate Webhook - Structure

The fields that have been updated for this webhook are:

Field	Sample Value
description	mandate is no longer available for collections
status	cancelled by payer
bacs_reason_code	INPUTU
bacs_description	unpaid Direct Debit reference was in error
bacs_reference	2022080301S102184102
bacs_filename	ReftInput020822080046.xml

{
 "events":
 [
  {
    "id" : {EVENTID},  
    "created_at" : {CREATEDDATE}, 
    "resource_type": {RESOURCETYPE},  
    "event_source" : {EVENTSOURCE},
    "customer_account" : {CUSTOMERACCOUNT},  
    "AUDDIS" : {AUDDIS},  
    "status" : {STATUS},  
    "description" : {DESCRIPTION},  
    "bacs_reason_code" : {BACSCODE},  
    "bacs_description" : {BACSDESCRIPTION},
    "bacs_reference" : {BACSREFERENCE},
    "bacs_filename" : {BACSFILENAME},
    "reference": {REFERENCE}
  }
 ]
}

V2

Mandate Event - Structure

The fields that have been updated for this webhook are:

Field	Sample Value
event_type	“mandate.update”
event_source	“DDMS service”
status	“cancelled by payer”
bacs_reason_code	“INPUTU”
bacs_description	“unpaid Direct Debit reference was in error”
bacs_reference	“XYZ0012345-0012345”
bacs_filename	“ReftInput020822080046.xml”

{
    "id":{VALUE},
    "idempotency_key":{VALUE},
    "sent_at":{VALUE},
    "client":
	{ 
	    "id":{VALUE} 
	},
    "events":[
        {
            "id":{VALUE},
            "event_id":{VALUE},
            "reference":{VALUE},
            "created_at":{VALUE},
            "edited_at":{VALUE},
            "status":{VALUE},         
            "i_am_the_only_account_holder":{VALUE},         
            "bacs_reason_code":{VALUE},
            "bacs_description":{VALUE},
            "event_type":{VALUE},
            "event_source":{VALUE},
            "bacs_reference":{VALUE},
            "bacs_filename":{VALUE},
            "metadata":{VALUE},
            "created_by":{
                "id":{VALUE}
            },
            "edited_by":{
                "id":{VALUE}
            },  
            "customer_account":{
                "id":{VALUE},
                "legacy_id":{VALUE}
            },
            "bank_account":{
                "id":{VALUE},
                "legacy_id":{VALUE},
                "account_name":{VALUE},
                "account_number":{VALUE},
                "sort_code":{VALUE},
                "bank_name":{VALUE}
            },         
            "originating_bank_account":{
                "id":{VALUE},
                "legacy_id":{VALUE}
                "account_name":{VALUE},
                "account_number":{VALUE},
                "sort_code":{VALUE}
            },
            "service_user_number":{
                "id":{VALUE},
                "sun_name":{VALUE},
                "sun_number":{VALUE},
            },
            "client":{
                "id":{VALUE}
            },
            "account_validation": [
                {
                    "id": {VALUE},
                    "account_name_match": {VALUE},
                    "validation_performed": {VALUE},
                    "validation_link": {VALUE},
                    "created_at": {VALUE},
                    "edited_at": {VALUE}
                }
            ]       
        }
    ]
}

Note: Property display order for documentation purposes, actual order may vary.

Recurrence Schedule

V1

Recurrence Schedule Webhook - Structure

The fields that have been updated for this webhook are:

Field	Sample Value
description	recurrence schedule cancelled
status	inactive
bacs_reason_code	INPUTU
bacs_description	unpaid Direct Debit reference was in error
bacs_reference	2022080301S102184102
bacs_filename	ReftInput020822080046.xml

{
 "events":
 [
  {
   "id" : {EVENTID},
   "created_at" : {CREATEDDATE},
   "resource_type": {RESOURCETYPE},
   "event_source" : {EVENTSOURCE},
   "reference" : {REFERENCE},
   "auddis" : {AUDDIS} ,
   "status" : {STATUS},
   "description" : {DESCRIPTION},
   "bacs_reason_code" : {BACSCODE},
   "bacs_description" : {BACSDESCRIPTION},
   "bacs_reference" : {BACSREFERENCE},
   "bacs_filename" : {BACSFILENAME}
   }
 ]
}

V2

Recurrence Schedule Event - Structure

The fields that have been updated for this webhook are:

Field	Sample Value
event_type	“recurrence_schedule.update”
event_source	“DDMS service”
status	“inactive”
upcoming_payments	null
bacs_reason_code	“INPUTU”
bacs_description	“unpaid Direct Debit reference was in error”
bacs_reference	“XYZ0012345-0012345”
bacs_filename	“ReftInput020822080046.xml”

{
   "id":{VALUE},
   "idempotency_key":{VALUE},
   "sent_at":{VALUE},
   "client":{ 
		"id":{VALUE} 
	},
   "events":[
      {
         "amount":{VALUE},
         "description":{VALUE},
         "created_at":{VALUE},
         "id":{VALUE},
         "event_id":{VALUE},
         "edited_at":{VALUE},
         "legacy_id":{VALUE},
         "status":{VALUE},
         "start_date":{VALUE},
         "end_date":{VALUE},
         "collection_period":{VALUE},
         "collection_stretch":{VALUE},
         "collection_day":{VALUE},
         "next_collection_date":{VALUE},
         "first_collection_amount":{VALUE},
         "bacs_reason_code":{VALUE},
         "bacs_description":{VALUE},
         "first_collection_date":{VALUE},
         "custom_reference":{VALUE},
         "event_source":{VALUE},
         "bacs_reference":{VALUE},
         "bacs_filename":{VALUE},
         "record_type":{VALUE},
         "installments":{VALUE},
         "total_value":{VALUE},
         "payment_type":{VALUE},
         "event_type":{VALUE},
         "metadata":{VALUE},
         "upcoming_payments":[
            {
               "collection_date":{VALUE},
               "amount":{VALUE}
            },
            {
               "collection_date":{VALUE},
               "amount":{VALUE}
            }
         ],
         "client":{
            "id":{VALUE}
         },
         "customer_account":{
            "id":{VALUE},
            "legacy_id":{VALUE}
         },
         "card":{
            "id":{VALUE},
            "legacy_id":{VALUE}
         },
         "mandate":{
            "id":{VALUE},
            "auddis":{VALUE}
         },
         "bank_account":{
            "id":{VALUE},
            "legacy_id":{VALUE}
         }
      }
   ]
}

Note: Property display order for documentation purposes, actual order may vary.

Payment

V1

Payment Webhook - Structure

The fields that have been updated for this webhook are:

Submitted Payment that triggered the Input Report

Field	Sample Value
description	payment failed
status	failed
bacs_reason_code	INPUTU
bacs_description	unpaid Direct Debit reference was in error
bacs_reference	2022080301S102184102
bacs_filename	ReftInput020822080046.xml

Future Pending Payments

Field	Sample Value
description	payment cancelled
status	cancelled
bacs_reason_code	INPUTU
bacs_description	unpaid Direct Debit reference was in error
bacs_reference	2022080301S102184102
bacs_filename	ReftInput020822080046.xml

{
 "events":
 [
  {
   "id" : {EVENTID},
   "created_at" : {CREATEDDATE},
   "resource_type": {RESOURCETYPE},
   "reference" : {REFERENCE},
   "status" : {STATUS},
   "description" : {DESCRIPTION},
   "event_source": {EVENTSOURCE},
   "bacs_reason_code" : {BACSCODE},
   "bacs_description" : {BACSDESCRIPTION},
   "collection_date": {COLLECTIONDATE},
   "amount": {AMOUNT},
   "debit_date": {DEBITDATE} ,
   "bacs_reference" : {BACSREFERENCE},
   "bacs_filename" : {BACSFILENAME},
   "record_type" : {RECORDTYPE},
   "custom_reference" : {CUSTOMREFERENCE},
   "customer_account" : {CUSTOMERACCOUNT},
   "card_id" : {CARDID},
   "payment_type" : {PAYMENTTYPE},
   "status_details" : {STATUSDETAILS},
   "status_code" : {STATUSCODE},
   "currency_code" : {CURRENCYCODE},
   "internal_payment_description" : {INTERNALPAYMENTDESCRIPTION},
   "gateway_payment_description" : {GATEWAYPAYMENTDESCRIPTION},
   "authorisation_code" : {AUTHORISATIONCODE},
   "transaction_id" : {TRANSACTIONID},
   "order_id" : {ORDERID},
   "charge_id" : {CHARGEID},
   "metadata" : {METADATA},
   "gateway_status" : {GATEWAYSTATUS},
   "gateway_status_code" : {GATEWAYSTATUSCODE},
   "gateway_status_details" : {GATEWAYSTATUSDETAILS},
   "related_payment_id" : {RELATEDPAYMENTID},
   "reference": {REFERENCE}
   }
 ]
}

V2

Direct Debit Payment Event - Structure

The fields that have been updated for this webhook are:

Submitted Payment that triggered the Input Report

Field	Sample Value
event_type	“payment.update”
event_source	“DDMS service”
status	“failed”
bacs_reason_code	“INPUTU”
bacs_description	“unpaid Direct Debit reference was in error”
bacs_reference	“XYZ0012345-0012345”
bacs_filename	“ReftInput020822080046.xml”

Future Pending Payments

Field	Sample Value
event_type	“payment.update”
event_source	“DDMS service”
status	“cancelled”
bacs_reason_code	“INPUTU”
bacs_description	“unpaid Direct Debit reference was in error”
bacs_reference	“XYZ0012345-0012345”
bacs_filename	“ReftInput020822080046.xml”

{
    "id":{VALUE},
    "idempotency_key":{VALUE},
    "sent_at":{VALUE},
    "client":{ 
		"id":{VALUE} 
	},
    "events":[
        {
            "id":{VALUE},
            "legacy_id":{VALUE},
            "created_at":{VALUE},
            "collection_date":{VALUE},
            "currency_code":{VALUE},
            "amount":{VALUE},
            "payment_type":{VALUE},          
            "status":{VALUE},            
            "edited_at":{VALUE},
            "represented_collection_date":{VALUE},
            "custom_reference":{VALUE},          
            "event_source":{VALUE},
            "record_type":{VALUE},
            "description":{VALUE},
            "event_type":{VALUE},
            "metadata":{VALUE},         
            "client":{
                "id":{VALUE}
            },
            "created_by":{
                "id":{VALUE}
            },
            "edited_by":{
                "id":{VALUE}
            },  
            "customer_account":{
                "id":{VALUE},
                "legacy_id":{VALUE}
            },
            "recurrence_schedule":{
                "id":{VALUE},
                "legacy_id":{VALUE}
            },
            "related_payment":{
                "id":{VALUE},
                "legacy_id":{VALUE}
            },
            "direct_debit":{
                "bacs_reference":{VALUE},
                "bacs_filename":{VALUE},
                "bacs_reason_code":{VALUE},
                "bacs_description":{VALUE},
                "overriding_name":{VALUE},
                "default_narrative":{VALUE},
                "originating_bank_account":{
                    "id":{VALUE},
                    "legacy_id":{VALUE},
                    "account_name":{VALUE},
                    "account_number":{VALUE},
                    "sort_code":{VALUE}
                },
                "service_user_number":{
                    "id":{VALUE},
                    "sun_name":{VALUE},
                    "sun_number":{VALUE}
                },
                "mandate":{
                    "id":{VALUE},
                    "auddis":{VALUE}
                }                
            },          
            "card_payment":{VALUE}
        }
    ]
 }

Note: Property display order for documentation purposes, actual order may vary.

Credit

V1

Credit Webhook - Structure

The fields that have been updated for this webhook are:

Submitted Credit that triggered the Input Report

Field	Sample Value
description	credit failed
status	failed
bacs_reason_code	INPUTU
bacs_description	unpaid Direct Debit reference was in error
bacs_reference	2022080301S102184102
bacs_filename	ReftInput020822080046.xml

Future Pending Credits

Field	Sample Value
description	credit cancelled
status	cancelled
bacs_reason_code	INPUTU
bacs_description	unpaid Direct Debit reference was in error
bacs_reference	2022080301S102184102
bacs_filename	ReftInput020822080046.xml

{
 "events":
 [
  {
    "id" : {EVENTID} ,
    "created_at" : {CREATEDDATE},
    "resource_type": {RESOURCETYPE},
    "event_source" : {EVENTSOURCE},
    "reference" : {REFERENCE},
    "status" : {STATUS},
    "description" : {DESCRIPTION},
    "bacs_reason_code" : {BACSCODE},
    "bacs_description" : {BACSDESCRIPTION},
    "bacs_reference" : {BACSREFERENCE},
    "bacs_filename" : {BACSFILENAME},
    "custom_reference" : {CUSTOMREFERENCE}
  }
 ]
}

V2

Credit Event - Structure

The fields that have been updated for this webhook are:

Submitted Credit that triggered the Input Report

Field	Sample Value
event_type	“credit.update”
event_source	“DDMS service”
status	“failed”
bacs_reason_code	“INPUTU”
bacs_description	“unpaid Direct Debit reference was in error”
bacs_reference	“XYZ0012345-0012345”
bacs_filename	“Addacs020419111111”

Future Pending Credits

Field	Sample Value
event_type	“credit.update”
event_source	“DDMS service”
status	“cancelled”
bacs_reason_code	“INPUTU”
bacs_description	“unpaid Direct Debit reference was in error”
bacs_reference	“XYZ0012345-0012345”
bacs_filename	“Addacs020419111111”

{
   "id":{VALUE},
   "idempotency_key":{VALUE},
   "sent_at":{VALUE},
   "client": {
        "id":{VALUE}
    },
   "events":[
      {
         "id":{VALUE},
         "event_id":{VALUE},
         "legacy_id":{VALUE},
         "amount":{VALUE},
         "credit_date":{VALUE},
         "created_at":{VALUE},
         "status":{VALUE},
         "edited_by_id":{VALUE},
         "submission_reference":{VALUE},
         "edited_at":{VALUE},
         "description":{VALUE},
         "custom_reference":{VALUE},
         "event_type":{VALUE},
         "event_source":{VALUE},
         "overriding_name":{VALUE},
         "default_narrative":{VALUE},
         "rti":{VALUE},
         "bacs_reason_code":{VALUE},
         "bacs_description":{VALUE},
         "bacs_reference":{VALUE},
         "bacs_filename":{VALUE},
         "metadata":{VALUE},
         "created_by":{
             "id":{VALUE}
         },
         "edited_by":{
             "id":{VALUE}
         },  
         "customer_account":{
             "id":{VALUE},
             "legacy_id":{VALUE}
         },
         "bank_account":{
             "id":{VALUE},
             "legacy_id":{VALUE},
             "account_name": {VALUE},
             "account_number": {VALUE},
             "sort_code": {VALUE},
             "bank_name": {VALUE}
         },         
         "mandate":{
             "id":{VALUE},
             "auddis":{VALUE}
         },  
         "originating_bank_account":{
             "id":{VALUE},
             "legacy_id":{VALUE},
             "account_name":{VALUE},
             "account_number":{VALUE},
             "sort_code":{VALUE}
         },
         "service_user_number":{
             "id":{VALUE},
             "sun_name":{VALUE},
             "sun_number":{VALUE}
         },
         "client":{
             "id":{VALUE}
         } 
  
      }
   ]
}

Note: Property display order for documentation purposes, actual order may vary.