Direct Debit Indemnity Claim Service User In Progress Challenge and Response Report

Reason

This report gives details of Direct Debit Indemnity Claims raised on a service user, which have been challenged, with the status of the challenge.

Actions

No Customised actions are possible.

Object Action Webhook Subscription Criteria
DDICA Bacs Report A “Challenge” type entry added to the Original DDICA Report with the appropriate status. N/A
Payment Report Status: “Approval expired” → Payment record: “Bacs Description” - “Approval expired”, “Status” - “failed” “DDMS Service” “Edit” on the Payment object.
Payment Report Status: “Approval rejected” → Payment record: “Bacs Description” - “Approval rejected”, “Status” - “failed” “DDMS Service” “Edit” on the Payment object.
Payment Report Status: “Challenge accepted” → Payment record: “Bacs Description” - “Challenge accepted”, “Status” - “successful” “DDMS Service” “Edit” on the Payment object.
Payment Report Status: “Challenge auto accepted” → Payment record: “Bacs Description” - “Challenge auto accepted”, “Status” - “successful” “DDMS Service” “Edit” on the Payment object.
Payment Report Status: “Challenge expired” → Payment record: “Bacs Description” - “Challenge expired”, “Status” - “failed” “DDMS Service” “Edit” on the Payment object.
Payment Report Status: “Challenge rejected” → Payment record: “Bacs Description” - “Challenge rejected”, “Status” - “failed” “DDMS Service” “Edit” on the Payment object.
Payment Report Status: “Challenge withdrawn” → Payment record: “Bacs Description” - “Challenge withdrawn”, “Status” - “failed” “DDMS Service” “Edit” on the Payment object.
Payment Report Status: “PSP reviewing” → Payment record: “Bacs Description” - “PSP reviewing”, “Status” - not changed “DDMS Service” “Edit” on the Payment object.
Payment Report Status: “Pending PSP review” → Payment record: “Bacs Description” - “Pending PSP review”, “Status” - not changed “DDMS Service” “Edit” on the Payment object.
Payment Report Status: “Pending approval” → Payment record: “Bacs Description” - “Pending approval”, “Status” - not changed “DDMS Service” “Edit” on the Payment object.
Payment Report Status: “SUN reviewing challenge” → Payment record: “Bacs Description” - “SUN reviewing challenge”, “Status” - not changed “DDMS Service” “Edit” on the Payment object.


The statuses from this report are displayed in the “DDICA Reports” section of the original DDICA Rejection Report.


System Webhooks

Payment

V1

Payment Webhook - Structure

The fields that have been updated for this webhook are:

Report Status: "Approval expired"
Field Sample Value
status failed
bacs_description Approval expired
Report Status: "Approval rejected"
Field Sample Value
status failed
bacs_description Approval rejected
Report Status: "Challenge accepted"
Field Sample Value
status successful
bacs_description Challenge accepted
Report Status: "Challenge auto accepted"
Field Sample Value
status successful
bacs_description Challenge auto accepted
Report Status: "Challenge expired"
Field Sample Value
status failed
bacs_description Challenge expired
Report Status: "Challenge rejected"
Field Sample Value
status failed
bacs_description Challenge rejected
Report Status: "Challenge withdrawn"
Field Sample Value
status failed
bacs_description Challenge withdrawn
Report Status: "PSP reviewing"
Field Sample Value
bacs_description PSP reviewing
Report Status: "Pending PSP review"
Field Sample Value
bacs_description Pending PSP review
Report Status: "Pending approval"
Field Sample Value
bacs_description Pending approval
Report Status: "SUN reviewing challenge"
Field Sample Value
bacs_description SUN reviewing challenge 
{
 "events":
 [
  {
   "id" : {EVENTID},
   "created_at" : {CREATEDDATE},
   "resource_type": {RESOURCETYPE},
   "reference" : {REFERENCE},
   "status" : {STATUS},
   "description" : {DESCRIPTION},
   "event_source": {EVENTSOURCE},
   "bacs_reason_code" : {BACSCODE},
   "bacs_description" : {BACSDESCRIPTION},
   "collection_date": {COLLECTIONDATE},
   "amount": {AMOUNT},
   "debit_date": {DEBITDATE} ,
   "bacs_reference" : {BACSREFERENCE},
   "bacs_filename" : {BACSFILENAME},
   "record_type" : {RECORDTYPE},
   "custom_reference" : {CUSTOMREFERENCE},
   "customer_account" : {CUSTOMERACCOUNT},
   "card_id" : {CARDID},
   "payment_type" : {PAYMENTTYPE},
   "status_details" : {STATUSDETAILS},
   "status_code" : {STATUSCODE},
   "currency_code" : {CURRENCYCODE},
   "internal_payment_description" : {INTERNALPAYMENTDESCRIPTION},
   "gateway_payment_description" : {GATEWAYPAYMENTDESCRIPTION},
   "authorisation_code" : {AUTHORISATIONCODE},
   "transaction_id" : {TRANSACTIONID},
   "order_id" : {ORDERID},
   "charge_id" : {CHARGEID},
   "metadata" : {METADATA},
   "gateway_status" : {GATEWAYSTATUS},
   "gateway_status_code" : {GATEWAYSTATUSCODE},
   "gateway_status_details" : {GATEWAYSTATUSDETAILS},
   "related_payment_id" : {RELATEDPAYMENTID},
   "reference": {REFERENCE}
   }
 ]
}

V2

Direct Debit Payment Event - Structure

The fields that have been updated for this webhook are:

Report Status: "Approval expired"
Field Sample Value
status failed
bacs_description Approval expired
Report Status: "Approval rejected"
Field Sample Value
status failed
bacs_description Approval rejected
Report Status: "Challenge accepted"
Field Sample Value
status successful
bacs_description Challenge accepted
Report Status: "Challenge auto accepted"
Field Sample Value
status successful
bacs_description Challenge auto accepted
Report Status: "Challenge expired"
Field Sample Value
status failed
bacs_description Challenge expired
Report Status: "Challenge rejected"
Field Sample Value
status failed
bacs_description Challenge rejected
Report Status: "Challenge withdrawn"
Field Sample Value
status failed
bacs_description Challenge withdrawn
Report Status: "PSP reviewing"
Field Sample Value
bacs_description PSP reviewing
Report Status: "Pending PSP review"
Field Sample Value
bacs_description Pending PSP review
Report Status: "Pending approval"
Field Sample Value
bacs_description Pending approval
Report Status: "SUN reviewing challenge"
Field Sample Value
bacs_description SUN reviewing challenge 
{
    "id":{VALUE},
    "idempotency_key":{VALUE},
    "sent_at":{VALUE},
    "client":{ 
		"id":{VALUE} 
	},
    "events":[
        {
            "id":{VALUE},
            "legacy_id":{VALUE},
            "created_at":{VALUE},
            "collection_date":{VALUE},
            "currency_code":{VALUE},
            "amount":{VALUE},
            "payment_type":{VALUE},          
            "status":{VALUE},            
            "edited_at":{VALUE},
            "represented_collection_date":{VALUE},
            "custom_reference":{VALUE},          
            "event_source":{VALUE},
            "record_type":{VALUE},
            "description":{VALUE},
            "event_type":{VALUE},
            "metadata":{VALUE},         
            "client":{
                "id":{VALUE}
            },
            "created_by":{
                "id":{VALUE}
            },
            "edited_by":{
                "id":{VALUE}
            },  
            "customer_account":{
                "id":{VALUE},
                "legacy_id":{VALUE}
            },
            "recurrence_schedule":{
                "id":{VALUE},
                "legacy_id":{VALUE}
            },
            "related_payment":{
                "id":{VALUE},
                "legacy_id":{VALUE}
            },
            "direct_debit":{
                "bacs_reference":{VALUE},
                "bacs_filename":{VALUE},
                "bacs_reason_code":{VALUE},
                "bacs_description":{VALUE},
                "paying_bank_reference":{VALUE},
                "overriding_name":{VALUE},
                "default_narrative":{VALUE},
                "users_reference":{VALUE},
                "originating_bank_account":{
                    "id":{VALUE},
                    "legacy_id":{VALUE},
                    "account_name":{VALUE},
                    "account_number":{VALUE},
                    "sort_code":{VALUE}
                },
                "service_user_number":{
                    "id":{VALUE},
                    "sun_name":{VALUE},
                    "sun_number":{VALUE}
                },
                "mandate":{
                    "id":{VALUE},
                    "auddis":{VALUE}
                }                
            },          
            "card_payment":{VALUE}
        }
    ]
 }

Note: Property display order for documentation purposes, actual order may vary.