What is a Bureau ?

Using a Bureau means that you can simply send files with all your direct debit and direct credit transactions to the bureau. The bureau will then process the file and send it to Bacs for you, removing any need for expensive processing software and reducing the risks of mistakes and missed payments and collections.

This is different from a “Facilities Management Service” which is more suited to organisations who cannot get their own SUN (Service User Number) from their bank.

Over half of the organisations using Bacs services in the UK make their Direct Debit and Direct Credit payment submissions through a Bacs Approved Bureau. They are referred to as indirect submitters, (rather than submitting files themselves, directly to Bacs).
All Bacs approved Bureau are subject to regular inspection and review by Bacs to ensure they meet the standards set by the scheme.