Passwords

Password Policy

The Cloud uses the following Policy for acceptable passwords:

At least one lowercase letter.
At least one uppercase letter.
At least one number.
At least one non-alphanumeric character (Special characters).
A minimum of 8 characters.
Cannot be one of the previous 3 passwords.
Cannot contain your username.
Cannot contain your email address.

Password Expiry

Passwords can be set to expire after a set length of time. Please see the Settings Page for further details.

Once a password has expired the User will be prompted, on their next login, to Change Their Password.

Resetting Your Password

Your password can be reset in a few different ways.

From the Login Page you can click "Forgot Password".
From the "User Settings" Page you can click the "Password Reset" button.
An Expired Password will trigger a Password Reset on Login to the Cloud.