Passwords

Password Policy

The Cloud uses the following Policy for acceptable passwords:

  • At least one lowercase letter.
  • At least one uppercase letter.
  • At least one number.
  • At least one non-alphanumeric character (Special characters).
  • A minimum of 8 characters.
  • Cannot be one of the previous 3 passwords.
  • Cannot contain your username.
  • Cannot contain your email address.

Password Expiry

Passwords can be set to expire after a set length of time. Please see the Settings Page for further details.

Once a password has expired the User will be prompted, on their next login, to Change Their Password.

Resetting Your Password

Your password can be reset in a few different ways.