Release Notes

SmarterPay Cloud is continuously being developed and patched. Release notes shown in this section highlight the major additions, or changes, that would be of interest to our customers.

We will be deploying a security update to the Live environment on Sunday, 12th July 2026, at approximately 09:00 (BST). During the deployment, there will be a brief period of disruption while the portals are switched over. Otherwise, no significant interruptions are expected.

This update introduces several enhancements designed to improve both user experience and security, including:

• Single Sign-On (SSO) Integration, enabling users with multiple client accounts to access all linked accounts with a single login.
• All users will be required to reset their passwords upon first login following the update.
• Your infrastructure team will be able to create the necessary Enterprise applications to enable SSO functionality. (If required)
• Enhanced Multi-Factor Authentication (MFA) options for customers not using SSO, including text, app, and email authentication.
• Improvements to user auditing and login management.

Please note that no data will be lost during this update. All existing logins will be merged into one account based on email address, ensuring continuity and ease of access.

If you experience any issues or have questions regarding these changes, please contact the support team. These improvements are intended to enhance your security and overall experience. Thank you for your understanding and cooperation during this update.

Changes, in SmarterPay Cloud, for this release, are:

• Portal
  • Changes to the Login page to include new methods of authentication.
  • New Manage Account menu item added for all users.
  • New Switch Client menu item added (For users with access to more than one Client).
  • Changes made to Users
    • Replaced “New User” functionality with Invite user and Invite Support User functionality.
    • Added Profile Name to User List View.
    • Added Pending Invites List to User List View.
    • Added Support Users List to User List View.
    • Removed “Send Password Reset Link” action from user Detail View.
    • Replaced “Revoke Two-Factor Authentication” action with “Reset MFA” action on user Detail View.
    • Removed “Username”,“Alias” and “Send Password Setup Email?” from user Edit View.
  • Changes made to System Settings
    • Added Identity Provider (Used for SSO).
    • Removed “Password Expiration” settings.
    • Removed “Disable On Inactivity” settings.
  • Security Settings removed from User Settings.
  • Security Settings removed from Profiles.