Quick Start for Service Users

Welcome to SmarterPay Ltd's SmarterPay software. You have completed the installation procedure and are now ready to configure the software for use. This Quick Start Guide will describe each area that you need to configure, then link you to the main part of the guide for full details of the information you must provide. So, after completing each area, press the Back arrow at the top of the Help to return to this section and continue with configuration of the next area.

Before you begin, please make sure you have the following information to hand:

• Your SmarterPay serial number, licence code and facilities code. These should have been provided by your software supplier.
• Your Service User number(s)
• The bank details (account number and sort code) for each service user
• The file format for data being imported (e.g. Standard 18 or a proprietary format)

The SmarterPay software has three components: the Server, the Administrator and the SmarterPay client. After successful installation of the software, the Server will have started automatically. You now have to configure the software using the Administrator before you can use the SmarterPay client to interact with Bacs.

Please refer to the Quick Start for Service Users for more information.

First start the SmarterPay Administrator by double-clicking on the shortcut icon on your desktop -

Once the Administrator has started, use the icons in the left-hand panel to configure each of the following areas.

You must configure each area in the order shown below, and click the Save button before continuing to the next area.

Once all the areas have been configured you can begin using the SmarterPay client to interface with Bacstel-IP and means you will be able to import payment files, validate and sign them, submit them to Bacs and download reports detailing their progress.

You can start the SmarterPay client by double-clicking on the shortcut icon on your desktop -

More:

• Licence Codes
• Service Users
• System Users
• File Formats
• HSM Profiles
• Back Office

Click the Licence Codes icon to bring up the Licence Codes screen.

Here you must enter the Serial number, facilities code and Licence Code that you received with the software. If you have been provided with any component codes you can also enter them under the components tab. These codes will allow you to unlock additional functionality such as Bureau or HSM support.

For full information about the Licence Codes screen, please see the section entitled Licence Codes.

Click the Service Users icon to bring up the Service Users screen.

This section allows you to configure one or more service users on whose behalf submissions will be transmitted to Bacs.

Service user accounts must be set up by your bank before being added here. You must have at least one service user account set up in order to send payment files to Bacs.

If your organisation has more than one service user account, or if you provide a bureau service, you must configure each service user here before you can send payment files or retrieve reports on their behalf.

Entering a Bureau service user will bring up different settings to configure, however information presented on this screen can include:

• The Bacs number of the Service User
• Bank account number of the Service User
• Sort code of the account
• Default Submission status (set to Structural Test for the Bacs validation process)

For full information about the Service Users screen, please see the section entitled Service User Configuration.

Click the System Users icon to bring up the System Users screen.

This section allows you to configure the various users that may log onto the software. Users may be added to groups in order to restrict the functions that they can perform. This section allows you to create a new user and to associate the user with a smartcard (which they will subsequently use to log onto the Bacs system) and HSM (if the HSM component is licensed).

A system user is someone who is given permission to use the SmarterPay software and is allocated a login ID and password to enable them to do so.

Since Bacs require your organisation to have two Primary Security Contacts, we suggest that these two contacts are also set up as system users.

In addition, we strongly recommend that you set up at least two User Administrators, who may or may not be the same people as the Primary Security Contacts. User Administrators alone are responsible for adding new users to the Administrator application and editing existing user details (this includes resetting passwords for users).

Once you have set up two User Administrators, the “firsttime” account will be disabled for security reasons.

For full information about the System Users screen, please see the section System User Configuration.

Click the File Formats icon to bring up the File Formats screen.

This section is where you must define the format of the files that will be used to import data into the SmarterPay software. You must define a file format for each back office system from which you will import data. Several common file formats, including the Standard 18 format, have already been defined for you. The Standard 18 format cannot be edited.

For full information about the File Formats screen, please see the section entitled File Formats Configuration.

Click the HSM profiles icon to bring up the HSM profiles screen.

If you have the HSM component licensed then you can manage your HSM profiles from this view. You will require a separate HSM profile for each HSM certificate which you want to use to sign submissions.

Each profile consists of a selected HSM device, a certificate on that device and the PIN that should be used to access it, as well as some other optional information. Once set up, HSM profiles can be used with back office systems for unattended operations or set against a system user who can then use the device like a smart card.

For full information about the HSM profiles screen, please see the section entitled HSM Profiles.

Click the Back Office icon to bring up the Back Office screen.

This section allows you to configure a number of different back office systems from which payment files will be imported. Each system may have one or more monitor directories set up. For each monitor directory, a file pattern may be supplied. This area may be left with its default configuration settings, depending on how you want your system to work.

Once you have defined one or more File Formats in the preceding section, you must link those file formats to specific directories and file paths, so that the SmarterPay client has all the information it needs to import files. The locations configured here will be monitored automatically for new payment files.

If you have the HSM component licensed you can also define a HSM profile to use with the back office system. This will allow SmarterPay to work in an unattended fashion whereby once payment files are imported, submissions are created, signed and sent automatically.

For full information about the Back Office screen, please see the section entitled Back Office Configuration.