Email Notifications

Email templates can be configured to reflect your template and colour schemes. At various points emails can be triggered within the SmarterPay Cloud system. Providing a customer account is supplied and this functionality is enabled emails will be sent to the email address specified on the customer account.

There is no current requirement to send a notice for credits.

If there is a SMTP error on sending an email to the customer, webhooks will be sent as notifications of these events.

Email template Description
DD Setup Confirmation Sent when a new “Mandate” is setup.
Advanced Notification Of Recurrence Schedule Sent when a new “Recurrence Schedule” is setup. This email will describe the regular repeat payments, showing the amount and day of collection.
Advanced Notification Of Payment Sent when a new “Payment” is setup. This email will describe the single payment details, showing the amount and date of collection.
Advanced Notification Of Represent Sent when a new “Payment” (specifically a represent) is setup. This email will describe the original and new amount including date of collection.
  • Last modified: 2020/11/02 14:44