Email Notifications
Email templates can be configured to reflect your template and colour schemes. At various points emails can be triggered within the SmarterPay Cloud system. Providing a customer account is supplied and this functionality is enabled emails will be sent to the email address specified on the customer account.
There is no current requirement to send a notice for credits.
If there is a SMTP error on sending an email to the customer, webhooks will be sent as notifications of these events.
| Email template | Description |
|---|---|
| DD Setup Confirmation | Sent when a new “Mandate” is setup. |
| Advanced Notification Of Recurrence Schedule | Sent when a new “Recurrence Schedule” is setup. This email will describe the regular repeat payments, showing the amount and day of collection. |
| Advanced Notification Of Payment | Sent when a new “Payment” is setup. This email will describe the single payment details, showing the amount and date of collection. |
| Advanced Notification Of Represent | Sent when a new “Payment” (specifically a represent) is setup. This email will describe the original and new amount including date of collection. |