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Note:
The object that had the issue, causing the Rejection Report, will be Cancelled or Failed appropriately based on the Bacs Rejection Code and is not custamisable.


Fields

Field Mandatory Type Description
Bank Account Selected Action Yes Dropdown What to do with the Bank Account connected to the failed object.
Mandate Selected Action Yes Dropdown What to do with a Mandate connected to the failed object.
Future Payments Selected Action Yes Dropdown What to do with “pending_submission” Payments connected to the failed object.
Future Credits Selected Action Yes Dropdown What to do with “pending_submission” Credits connected to the failed object.
Scheduled Payments Action Yes Dropdown What to do with Recurrence Schedules connected to the failed object.
Use Represents Yes Dropdown Apply the represet set on the Plan to the failed payment. NOTE: Only available for “ARUDD 0” and “ARUDD 9”.
Use Template Yes Dropdown Sent Email to customer using the selected template. NOTE: Only available when templates are setup.


Field Options

Field Option Description
Bank Account Selected Action No Status Change Notes the Bacs Rejection Code on the Record. Doesn't change the Status of the Record.
Disabled Notes the Bacs Rejection Code on the Record. Marks the Record as “Disabled”. NOTE: All options for other objects are set to “Cancelled “or “Inactive”.
Mandate Selected Action No Status Change Notes the Bacs Rejection Code on the Record. Doesn't change the Status of the Record.
Cancelled Notes the Bacs Rejection Code on the Record. Marks the Record as “Cancelled”. NOTE: Options for Payments and Scheduled Payments are set to “Cancelled” or “Inactive”.
Cancelled By Payer Notes the Bacs Rejection Code on the Record. Marks the Record as “Cancelled By Payer”. NOTE: Options for Payments and Scheduled Payments are set to “Cancelled” or “Inactive”.
On Hold Notes the Bacs Rejection Code on the Record. Marks the Record as “On Hold”.
Future Payments Selected Action No Status Change Notes the Bacs Rejection Code on the Record. Doesn't change the Status of the Record.
Cancelled Notes the Bacs Rejection Code on the Record. Marks the record as “Cancelled”.
Future Credits Selected Action No Status Change Notes the Bacs Rejection Code on the Record. Doesn't change the Status of the Record.
Cancelled Notes the Bacs Rejection Code on the Record. Marks the record as “Cancelled”.
Scheduled Payments Action No Status Change Notes the Bacs Rejection Code on the Record. Doesn't change the Status of the Record.
Inactive Notes the Bacs Rejection Code on the Record. Marks the Schedule as Inactive.


Actions

Action Description
“Apply” Button Applies the changes selected to the Bacs Rejection code line and closes the dialogue box. Note: Changes will not take affect until the Plan changes are Applied/Saved.
“Discard” Button Discards the changes selected to the Bacs Rejection code line and closes the dialogue box.
  • Last modified: 2023/01/26 12:21