DDICA 5 - No instruction held/payer disputes having given authority
Reason
No instruction held/payer disputes having given authority
Actions
- Custom Rejection Profile:
Please see the settings in the custom profile for actions.
Please see the Webhook Subscription for which Webhooks will be sent out for the customised actions.
- SmarterPay Cloud default Rejection Profile:
| Object | Action | Webhook Subscription Criteria |
|---|---|---|
| Payment - Submitted | The Payment that triggered the Input report will be set to “indemnity_claimed”. | “DDMS Service” “Edit” on the Payment object. |
| Mandate | The Mandate will be cancelled. | “DDMS Service” “Edit” on the Mandate object. |
| Payment - Pending | Any unsubmitted Payments related to the Mandate will be cancelled. | “DDMS Service” “Edit” on the Payment object. |
| Recurrence Schedule | Any Recurrence Schedules related to the Mandate will be disabled. | “DDMS Service” “Edit” on Scheduled Payment object. |
System Webhooks
Payment
V1
The fields that have been updated for this webhook are:
Submitted Payment that triggered the Rejection
| Field | Sample Value |
|---|---|
| description | indemnity debit applied |
| status | indemnity_claimed |
| bacs_reason_code | DDICA5 |
| bacs_description | no instruction held |
| bacs_reference | 2022080301S102184102 |
| bacs_filename | Ddica020419111111.xml |
Future Pending Payments
| Field | Sample Value |
|---|---|
| description | payment cancelled |
| status | cancelled |
| bacs_reason_code | DDICA5 |
| bacs_description | no instruction held |
| bacs_reference | 2022080301S102184102 |
| bacs_filename | Ddica020419111111.xml |
{
"events":
[
{
"id" : {EVENTID},
"created_at" : {CREATEDDATE},
"resource_type": {RESOURCETYPE},
"reference" : {REFERENCE},
"status" : {STATUS},
"description" : {DESCRIPTION},
"event_source": {EVENTSOURCE},
"bacs_reason_code" : {BACSCODE},
"bacs_description" : {BACSDESCRIPTION},
"collection_date": {COLLECTIONDATE},
"amount": {AMOUNT},
"debit_date": {DEBITDATE} ,
"bacs_reference" : {BACSREFERENCE},
"bacs_filename" : {BACSFILENAME},
"record_type" : {RECORDTYPE},
"custom_reference" : {CUSTOMREFERENCE},
"customer_account" : {CUSTOMERACCOUNT},
"card_id" : {CARDID},
"payment_type" : {PAYMENTTYPE},
"status_details" : {STATUSDETAILS},
"status_code" : {STATUSCODE},
"currency_code" : {CURRENCYCODE},
"internal_payment_description" : {INTERNALPAYMENTDESCRIPTION},
"gateway_payment_description" : {GATEWAYPAYMENTDESCRIPTION},
"authorisation_code" : {AUTHORISATIONCODE},
"transaction_id" : {TRANSACTIONID},
"order_id" : {ORDERID},
"charge_id" : {CHARGEID},
"metadata" : {METADATA},
"gateway_status" : {GATEWAYSTATUS},
"gateway_status_code" : {GATEWAYSTATUSCODE},
"gateway_status_details" : {GATEWAYSTATUSDETAILS},
"related_payment_id" : {RELATEDPAYMENTID},
"reference": {REFERENCE}
}
]
}
V2
Direct Debit Payment Event - Structure
The fields that have been updated for this webhook are:
Submitted Payment that triggered the Rejection
| Field | Sample Value |
|---|---|
| event_type | “payment.update” |
| event_source | “DDMS service” |
| status | “indemnity_claimed” |
| bacs_reason_code | “DDICA5” |
| bacs_description | “no instruction held” |
| bacs_reference | “XYZ0012345-0012345” |
| bacs_filename | “Ddica020419111111.xml” |
| paying_bank_reference | “DDICA2510141205” |
Future Pending Payments
| Field | Sample Value |
|---|---|
| event_type | “payment.update” |
| event_source | “DDMS service” |
| status | “cancelled” |
| bacs_reason_code | “DDICA5” |
| bacs_description | “no instruction held” |
| bacs_reference | “XYZ0012345-0012345” |
| bacs_filename | “Ddica020419111111.xml” |
{
"id":{VALUE},
"idempotency_key":{VALUE},
"sent_at":{VALUE},
"client":{
"id":{VALUE}
},
"events":[
{
"id":{VALUE},
"legacy_id":{VALUE},
"created_at":{VALUE},
"collection_date":{VALUE},
"currency_code":{VALUE},
"amount":{VALUE},
"payment_type":{VALUE},
"status":{VALUE},
"edited_at":{VALUE},
"represented_collection_date":{VALUE},
"custom_reference":{VALUE},
"event_source":{VALUE},
"record_type":{VALUE},
"description":{VALUE},
"event_type":{VALUE},
"metadata":{VALUE},
"client":{
"id":{VALUE}
},
"created_by":{
"id":{VALUE}
},
"edited_by":{
"id":{VALUE}
},
"customer_account":{
"id":{VALUE},
"legacy_id":{VALUE}
},
"recurrence_schedule":{
"id":{VALUE},
"legacy_id":{VALUE}
},
"related_payment":{
"id":{VALUE},
"legacy_id":{VALUE}
},
"direct_debit":{
"bacs_reference":{VALUE},
"bacs_filename":{VALUE},
"bacs_reason_code":{VALUE},
"bacs_description":{VALUE},
"paying_bank_reference":{VALUE},
"overriding_name":{VALUE},
"default_narrative":{VALUE},
"users_reference":{VALUE},
"originating_bank_account":{
"id":{VALUE},
"legacy_id":{VALUE},
"account_name":{VALUE},
"account_number":{VALUE},
"sort_code":{VALUE}
},
"service_user_number":{
"id":{VALUE},
"sun_name":{VALUE},
"sun_number":{VALUE}
},
"mandate":{
"id":{VALUE},
"auddis":{VALUE}
}
},
"card_payment":{VALUE}
}
]
}
Note: Property display order for documentation purposes, actual order may vary.
Mandate
V1
The fields that have been updated for this webhook are:
| Field | Sample Value |
|---|---|
| description | mandate is no longer available for collections |
| status | cancelled by payer |
| bacs_reason_code | DDICA5 |
| bacs_description | no instruction held |
| bacs_reference | XYZ0012345-0012345 |
| bacs_filename | Ddica020419111111.xml |
{
"events":
[
{
"id" : {EVENTID},
"created_at" : {CREATEDDATE},
"resource_type": {RESOURCETYPE},
"event_source" : {EVENTSOURCE},
"customer_account" : {CUSTOMERACCOUNT},
"AUDDIS" : {AUDDIS},
"status" : {STATUS},
"description" : {DESCRIPTION},
"bacs_reason_code" : {BACSCODE},
"bacs_description" : {BACSDESCRIPTION},
"bacs_reference" : {BACSREFERENCE},
"bacs_filename" : {BACSFILENAME},
"reference": {REFERENCE}
}
]
}
V2
The fields that have been updated for this webhook are:
| Field | Sample Value |
|---|---|
| event_type | mandate.update |
| event_source | DDMS service |
| status | cancelled by payer |
| bacs_reason_code | DDICA5 |
| bacs_description | no instruction held |
| bacs_reference | XYZ0012345-0012345 |
| bacs_filename | Ddica020419111111.xml |
{
"id":{VALUE},
"idempotency_key":{VALUE},
"sent_at":{VALUE},
"client":
{
"id":{VALUE}
},
"events":[
{
"id":{VALUE},
"event_id":{VALUE},
"reference":{VALUE},
"created_at":{VALUE},
"edited_at":{VALUE},
"status":{VALUE},
"i_am_the_only_account_holder":{VALUE},
"bacs_reason_code":{VALUE},
"bacs_description":{VALUE},
"event_type":{VALUE},
"event_source":{VALUE},
"bacs_reference":{VALUE},
"bacs_filename":{VALUE},
"metadata":{VALUE},
"created_by":{
"id":{VALUE}
},
"edited_by":{
"id":{VALUE}
},
"customer_account":{
"id":{VALUE},
"legacy_id":{VALUE}
},
"bank_account":{
"id":{VALUE},
"legacy_id":{VALUE},
"account_name":{VALUE},
"account_number":{VALUE},
"sort_code":{VALUE},
"bank_name":{VALUE}
},
"originating_bank_account":{
"id":{VALUE},
"legacy_id":{VALUE}
"account_name":{VALUE},
"account_number":{VALUE},
"sort_code":{VALUE}
},
"service_user_number":{
"id":{VALUE},
"sun_name":{VALUE},
"sun_number":{VALUE},
},
"client":{
"id":{VALUE}
},
"account_validation": [
{
"id": {VALUE},
"account_name_match": {VALUE},
"validation_performed": {VALUE},
"validation_link": {VALUE},
"created_at": {VALUE},
"edited_at": {VALUE}
}
]
}
]
}
Note: Property display order for documentation purposes, actual order may vary.
Recurrence Schedule
V1
Recurrence Schedule Webhook - Structure
The fields that have been updated for this webhook are:
| Field | Sample Value |
|---|---|
| description | recurrence schedule cancelled |
| status | inactive |
| bacs_reason_code | DDICA5 |
| bacs_description | no instruction held |
| bacs_reference | XYZ0012345-0012345 |
| bacs_filename | Ddica020419111111.xml |
{
"events":
[
{
"id" : {EVENTID},
"created_at" : {CREATEDDATE},
"resource_type": {RESOURCETYPE},
"event_source" : {EVENTSOURCE},
"reference" : {REFERENCE},
"auddis" : {AUDDIS} ,
"status" : {STATUS},
"description" : {DESCRIPTION},
"bacs_reason_code" : {BACSCODE},
"bacs_description" : {BACSDESCRIPTION},
"bacs_reference" : {BACSREFERENCE},
"bacs_filename" : {BACSFILENAME}
}
]
}
V2
Recurrence Schedule Event - Structure
The fields that have been updated for this webhook are:
| Field | Sample Value |
|---|---|
| event_type | “recurrence_schedule.update” |
| event_source | “DDMS service” |
| status | “inactive” |
| upcoming_payments | null |
| bacs_reason_code | “DDICA5” |
| bacs_description | “no instruction held” |
| bacs_reference | “XYZ0012345-0012345” |
| bacs_filename | “Ddica020419111111.xml” |
{
"id":{VALUE},
"idempotency_key":{VALUE},
"sent_at":{VALUE},
"client":{
"id":{VALUE}
},
"events":[
{
"amount":{VALUE},
"description":{VALUE},
"created_at":{VALUE},
"id":{VALUE},
"event_id":{VALUE},
"edited_at":{VALUE},
"legacy_id":{VALUE},
"status":{VALUE},
"start_date":{VALUE},
"end_date":{VALUE},
"collection_period":{VALUE},
"collection_stretch":{VALUE},
"collection_day":{VALUE},
"next_collection_date":{VALUE},
"first_collection_amount":{VALUE},
"bacs_reason_code":{VALUE},
"bacs_description":{VALUE},
"first_collection_date":{VALUE},
"custom_reference":{VALUE},
"event_source":{VALUE},
"bacs_reference":{VALUE},
"bacs_filename":{VALUE},
"record_type":{VALUE},
"installments":{VALUE},
"total_value":{VALUE},
"payment_type":{VALUE},
"event_type":{VALUE},
"metadata":{VALUE},
"upcoming_payments":[
{
"collection_date":{VALUE},
"amount":{VALUE}
},
{
"collection_date":{VALUE},
"amount":{VALUE}
}
],
"client":{
"id":{VALUE}
},
"customer_account":{
"id":{VALUE},
"legacy_id":{VALUE}
},
"card":{
"id":{VALUE},
"legacy_id":{VALUE}
},
"mandate":{
"id":{VALUE},
"auddis":{VALUE}
},
"bank_account":{
"id":{VALUE},
"legacy_id":{VALUE}
}
}
]
}
Note: Property display order for documentation purposes, actual order may vary.