Direct Debit Indemnity Claim Challenge and Response Audit Report for Service Users
Reason
The report includes any linked DDICs that were part of the challenge/response, including details of any re-challenges and responses.
This report gives details of a challenged Direct Debit Indemnity Claim and lists any actions taken, for example if the challenge was accepted, or rejected, the challenge was relodged and accepted or rejected.
Actions
- Custom Rejection Profile:
No Customised actions are possible.
- SmarterPay Cloud default (Not defined in the Rejection Profile):
| Object | Action | Webhook Subscription Criteria |
|---|---|---|
| DDICA Bacs Report | A “Report” type entry added to the Original DDICA Report with the appropriate status. | N/A |
| Payment | Report Status: “Challenge” - The payment record is not updated. | N/A |
| Payment | Report Status: “Re-challenge” - The payment record is not updated. | N/A |
| Payment | Report Status: “Rejected” - The payment record is not updated. | N/A |
| Payment | Report Status: “Accepted” - The payment record is not updated. | N/A |
| Payment | Report Status: “Auto-accepted” - The payment record is not updated. | N/A |
| Payment | Report Status: “Withdrawn” - The payment record is not updated. | N/A |
The statuses from this report are displayed in the “DDICA Reports” section of the original DDICA Rejection Report.