ARUDD A - Service user differs

Reason: Service user differs

Actions:

Please see the settings in the custom profile for actions.
Please see the Webhook Subscription for which Webhooks will be sent out for the customised actions.

Object Action Webhook Subscription Criteria
Payment The payment status will be set to “failed”. “DDMS Service” “Edit” on the Payment object.
Mandate BACS should have already sent an appropriate ADDACS message and been processed. If, however, this hasn't happened then the status is set to “cancelled by payer”. “DDMS Service” “Edit” on the Mandate object.
Any unsubmitted Payments related to the Mandate will be set to a status of “cancelled”. “DDMS Service” “Edit” on the Payment object.
Any Recurrence Schedules related to the Mandate will be set to a status of “inactive”. “DDMS Service” “Edit” on the Scheduled Payment object.


Payment Webhook - Structure

{
 "events":
 [
  {
   "id" : "EV000003432",
   "created_at" : "2020-12-22T08:05:00.000Z",
   "resource_type": "payment",
   "reference" : "PM00841339",
   "status" : "failed",
   "description" : "payment failed",
   "bacs_reason_code" : "ARUDDA",
   "bacs_description" : "service user differs",
   "collection_date": "2020-12-08",
   "amount": "23.57",
   "debit_date": "2020-12-08",
   "bacs_reference" : "XYZ0012345-0012345",
   "bacs_filename" : "Addacs020419111111",
   "record_type" : "direct_debit",
   "custom_reference" : ""
   }
 ]
}



Mandate Webhook - Structure

{
 "events":
 [
  {
    "id" : "EV000003432",  
    "created_at" : "2020-12-22T08:05:00.000Z", 
    "resource_type": "mandate",  
    "customer_account" : "CUST00032041",  
    "AUDDIS" : "REFP01008",  
    "status" : "cancelled by payer",  
    "description" : "mandate is no longer available for collections",  
    "bacs_reason_code" : "ARUDDA",  
    "bacs_description" : "service user differs",
    "bacs_reference" : "XYZ0018516-0016536",
    "bacs_filename" : "Addacs020419111111"
  }
 ]
}



Mandate Webhook - Structure

{
 "events":
 [
  {
    "id" : "EV000003432",
    "created_at" : "2020-12-22T08:05:00.000Z",
    "resource_type": "recurrenceschedule",
    "reference" : "RS00841339",
    "auddis" : "REFP01008" ,
    "status" : "inactive",
    "description" : "recurrence schedule cancelled",
    "bacs_reason_code" : "ARUDDA",
    "bacs_description" : "service user differs",
    "bacs_reference" : "XYZ0012345-0012345",
    "bacs_filename" : "Addacs020419111111"
  }
 ]
}


  • Last modified: 2021/05/26 13:12