Error handling
SmarterPay is required to handle any errors that occur during the creation and transmission of submission files to Bacs.
If Bacs themselves find any errors, you will be informed of the errors in Bacs reports, available on the Reports page of the Submissions application.
If the SmarterPay software finds any errors, these will be reported to you by the software itself, so that you can make the necessary corrections. Errors found during the Validate and Sign process will be reported on the Validate and Sign dialog.
Errors reported will include:
- Invalid account details
- Unauthorised user
- Failure to sign payment file (if required)
- Failure to sign submission
- Failure of any kind when reaching Bacs